This Privacy Policy applies to SoftFlam Agency ("SoftFlam," "we," "us," or "our") and describes how we collect, use, share, and protect personal information when you use our website at softflam.com, engage our services, or interact with us in any way. By using our services, you agree to the practices described in this policy.
When you use our services, contact us, or create an account, we collect information you directly provide including: your full name, email address, phone number, company name, billing information, project details, communication preferences, and any other information you voluntarily submit through forms, emails, or direct interactions with our team.
When you visit our website or use our services, we automatically collect certain technical information including: IP address and approximate geographic location, browser type, version, and language, device type and operating system, pages visited and navigation paths, session duration and interaction data, referral source and exit page, and timestamps of activity.
We may receive information about you from third-party sources such as social media platforms (when you interact with our social content), business partners and referral sources, analytics providers, advertising networks, and publicly available professional databases.
Review our other policies for complete transparency